1. Information We Collect
When you use NovelVerse, we collect your email address when you create an account, your reading progress across chapters and stories, your purchase and subscription history, and anonymous usage data including the pages you visit, how you arrived at our site, and how long you spend reading.
2. How We Use Your Information
We use your information to save your reading progress so you can continue where you left off, process payments, understand which stories and features our readers enjoy most, and communicate with you about your account and the Service.
3. Cookies and Local Storage
NovelVerse uses browser cookies and local storage to keep you signed in, save your reading preferences (such as theme and font size), and remember your anonymous reading progress before you create an account. We also use anonymous session identifiers to understand how readers discover and use the platform.
4. Third-Party Services
Payments are processed by Stripe. Stripe receives your payment information and is responsible for its handling. We do not store your full credit card details on our servers. See Stripe's Privacy Policy for more information about how they handle your data.
5. Data Retention
We retain your account information and reading history for as long as your account is active. Anonymous usage data is retained for up to 12 months. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
You may access, update, or delete your personal information by contacting us. You may also disable cookies in your browser settings, though this may affect your ability to use certain features of the Service.